We process and fulfill all orders within one business day after the order is placed. All items ship via UPS Ground from San Francisco, CA. Delivery time can vary between 2-6 business days depending on your location.
For orders under $100 to the Continental US we charge a flat rate of $5 per order. For shipping to Alaska and Hawaii, we charge a flat rate of $10 on all orders. For orders over $100 in the Continental US, shipping is free. We currently ship only within the US.
We offer expedited shipping for a flat rate of $20; just select our “express option” at checkout. For express shipping to Alaska and Hawaii, we charge $30. Express shipments will arrive within 2-3 business days after shipping.
You will receive a confirmation email with tracking information once your order has been shipped. Please allow up to eight hours after receiving the email for the tracking information to populate on the UPS website.
Feel free to email us with any questions at firstname.lastname@example.org. Our online support hours are 10am - 5pm pst Monday-Friday. We always try to get back to you right away, but at most we will respond within 1 business day.